need help in business project

Business Process Management

Idea: handling orders of an online shop/purchase order process – you need to reengineer a meaningful and relatively complex process(es)

Submit a written document with references (main body: 800-1,200 words) that covers:

-Relevance, justification

-As-is process – description

-What and how you would like to redesign? (in words)

-Previous findings in the literature

-Trade-offs, pros and cons

-Relevant KPIs to measure the effectiveness of the new process

-Ideas how to test your process – experiment brainstorming

the document attached is a sample document